The Philadelphia Inquirer interviewed Manatt's Joel Ario, a managing director with Manatt Health, for an article on what Healthcare.gov is doing to prepare for the marketplace's opening on November 15.
As reported by The Philadelphia Inquirer, consumers can expect Healthcare.gov to have robust technology, amped-up functions, and a shorter application form for individual plans. However, consumers won't see the ongoing communication problems that many on the insurer side say continue to plague the back-end transfer of consumer files between the website and insurance companies.
"Everyone reports that there are still back-end issues," said Ario. "That means there will be some cleaning up to do in terms of reconciling accounts and making sure payments are correct and the coverage dates are correct."
Read the article here.