Bloomberg interviewed Manatt's Joel Ario, a managing director with Manatt Health Solutions, for an article on insurers getting faulty and incomplete data from the federal health exchange.
Bloomberg reports that the exchange's technical glitches faced by consumers have also been hitting insurers. The companies are receiving electronic files that can't open or are missing so much information on new enrollees that the files are unusable. If there isn't substantial improvement soon, there's a concern that some people might not have coverage by January 1.
If insurers can't sign people up for coverage, customers may become frustrated and give up, said Ario, a former top official with the government agency running the markets.
Read the article here.