Accomplished senior business executive Eboné Carrington brings extensive background managing complex health care organizations through experience leading large public New York hospital
Manatt, Phelps & Phillips, LLP, a multidisciplinary, integrated professional services firm, announced today that Managing Director Eboné M. Carrington has joined Manatt Health in the firm’s New York office. Carrington, who most recently served as CEO of NYC Health + Hospitals/Harlem, will draw on her deep background to assist clients with successfully operationalizing groundbreaking care delivery strategies as they continue to evolve in line with the broader industry’s transformation.
“As the latest addition to our industry-leading consulting capabilities, Eboné brings an unmatched background leading public and safety-net hospitals, where she significantly improved health care services for the communities they serve,” said Donna L. Wilson, CEO and Managing Partner of Manatt. “Eboné’s experience successfully leading organizational growth while spearheading operational improvements in an effort to ensure more equitable access to care will greatly benefit our health care clients as they continue to navigate the unprecedented challenges in today’s health care ecosystem.”
At Manatt, Carrington will leverage her leadership experience to help clients identify challenges and opportunities, forecast goals, streamline operations and develop new strategic initiatives. She will also advise health care organizations on operational strategy, performance improvement, managing through cultural shifts and transformation, cost-containment initiatives, revenue enhancement, building effective teams, patient experience, and quality of care efforts.
“We are thrilled to have Eboné join Manatt Health at this watershed moment in the evolution of the U.S. health system,” said Bill Bernstein, leader of Manatt Health. “She will bring immense value to our clients, who will benefit from her proven executive and operational leadership skills in making one of the most storied urban health care delivery systems a respected and indispensable anchor institution.”
While at Harlem Hospital, Carrington led initiatives to improve revenue performance, bolster patient experience metrics, reduce the patient readmission rate by 10 percent and eliminate a $40 million budget deficit. In recognition of these many achievements, both she and the hospital received multiple awards and honors throughout the years. Additionally, in an effort to further modernize Harlem Hospital, Carrington redesigned and reorganized its systems to further advance change management strategies and championed an internal cultural transformation to help the hospital become a high-reliability organization. She also led the public health system’s response to COVID-19, directing all aspects of pre-, intra- and post-COVID-19 inpatient, outpatient and emergency department COVID-19-related patient care.
“I have long admired Manatt’s work at the intersection of complex strategic, regulatory and legal health care issues, and was particularly drawn to the firm’s focus on the key health care imperatives needed to advance health equity and improve drivers of health,” said Carrington. “Manatt’s work with a wide range of health system clients is focused on helping them innovate their care delivery, improve their operational excellence and increase their commitment to the broader industry and community, which mirrors the key philosophies that I have brought to my previous leadership experiences. Manatt is the perfect next step for me.”
Carrington is the latest addition to Manatt’s strategically expanding roster of health care legal and business consulting professionals. She joins recent arrivals such as D.C.-based health care professionals Linda Elam and Blair M. Cantfil, President Emeritus of the Association of American Medical Colleges Dr. Darrell G. Kirch, and health care attorney Brian D. Bewley. The Group also recently announced the expansion and rebrand of its premium health care information service, Manatt on Health: Insights You Trust, which distills the latest legal, policy and market-based developments on the issues that matter most to health industry stakeholders.
Manatt has also been steadily expanding its legal and consulting capabilities across the firm, as seen with the additions of former Massachusetts prosecutor Karin Bell; trial and white collar lawyer Naeun Rim in Los Angeles; former CFPB regulator Bryan Schneider in Chicago; accomplished New York real estate Partner Ted Hunter; Manatt Digital and Technology Partners Thomas W. Michael and Rustin M. Brown in LA and D.C., respectively; prominent tech and financial services consultant Jen Millard; and entrepreneur and consultant Kalon Gutierrez.
Carrington earned her M.P.A. from New York University and holds a B.Sc., with high distinction, from Stony Brook University.