Speaker, “Direct-to-Consumer Marketing and Fireside Chat with the FCC,” 2024 Insurance Advising Compliance Association (IAdCa) Annual Conference, April 18, 2024.
Speaker, “Automatic Renewal Laws: Everything to Know About the Surge in Litigation and Regulatory Enforcement,” Manatt Webinar, April 18, 2023.
Speaker, “TCPA Guide for Health Care: Trends, Requirements and Strategies to Mitigate Risk,” Manatt Webinar, March 16, 2023.
Speaker, “Privacy Law in the Courts - Updates on Class Action Developments from Both Sides of the Aisle,” California Lawyers Association 2023 Inaugural Annual Privacy Summit, February 9, 2023.
Panelist, “Who’s Calling or Clicking? Class Action Updates & Current Trends in Privacy,” Institute for Corporate Counsel, November 30, 2022.
Speaker, “Ad Fraud,” Annual Convention & Expo, Professional Association for Customer Engagement (PACE), October 10, 2022.
Speaker, “State Mini-TCPAs: The New Frontier?” Charles River Associates, September 14, 2022.
Speaker, “Latest Trends in Litigation & The Technology That is There to Help” Convoso, July 28, 2022.
Speaker, 2022 California TCPA Compliance Summit, Contact Center Compliance, July 18–19, 2022.
Speaker, “Achieving Compliance in the Rapidly Evolving Higher Education Regulatory Landscape,” LeadsCon, March 22, 2022.
Speaker, “The State of Debt Collection: Regulatory Trends That Will Impact Your Outreach Strategy,” LiveVox, May 20, 2021.
Speaker, “TCPA Litigation Update,” Desktop Washington Summit, Professional Association for Customer Engagement (PACE), May 11, 2021.
Speaker, “Assessing the TCPA Legal Landscape, Post-Facebook,” AccountsRecovery.net, May 11, 2021.
Speaker, “‘He Said, They Said’ About TCPA Autodialers,” American Bar Association Webinar, April 22, 2021.
Speaker, “The Supreme Court’s Decision in Facebook Inc. v. Duguid: Insights from Legal and Operational Experts,” Webinar, LiveVox, April 6, 2021.
Speaker, “Supreme Court Decides HUGE Facebook ATDS Case,” Webinar, Contact Center Compliance, April 2, 2021.
Speaker, “The Most Common TCPA Traps & How To Avoid Them: Lessons Learned From The Insurance Sector,” Webinar, ActiveProspect and Contact Center Compliance, December 3, 2020.
Speaker, “The TCPA and COVID-19: What Healthcare Organizations Need to Know,” Webinar, Manatt, Phelps & Phillips, LLP, September 1, 2020.
Speaker, “Are You Keeping Up With the Constantly Changing TCPA Landscape?,” Webinar, Online Lenders Alliance, July 23, 2020.
Speaker, “Everything You Need to Know About Consent,” Webinar, Canvas Business Media, June 19, 2020.
Speaker, “What’s Your Emergency? Telephonic Outreach During COVID-19,” Webinar, Manatt, Phelps & Phillips, LLP, May 6, 2020.
Speaker, “Important Call Deliverability Advice: From the COVID-19 TCPA Frontline,” Contact Center Compliance Webinar, April 15, 2020.
Speaker, “Telephone, Texts and the TCPA: Everything the Auto Industry Should Know,” Corporate Litigation Summit 2019, Automobile Club of Southern California, October 11, 2019.
Speaker, “Telephone, Texts and the TCPA: Everything the Real Estate Industry Needs to Know,” California Association of Realtors, Legal Affairs Forum, September 27, 2019.
Speaker, “Telephone, Texts and the TCPA: Everything Healthcare Organizations Need to Know,” Centene Legal Retreat, September 16, 2019.
Speaker, 2019 California TCPA Summit, Contact Center Compliance, July 23, 2019.
Speaker, “TCPA Compliance,” Webinar, American Bar Association, April 30, 2019.
Speaker, “Telemarketing Litigation is the New Black,” Antitrust Law Spring Meeting, American Bar Association, March 28, 2019.
Speaker, “The Latest and Greatest: TCPA Consent and Hot Topics,” 2019 TCPA Compliance Summit, Contact Center Compliance, March 12, 2019.
Speaker, “TCPA Litigation: New Strategies for a Changing Environment,” Advanced Data Privacy, Cybersecurity and TCPA Class Action Litigation seminar, Practising Law Institute, March 8, 2019.
Speaker, “Trends and Developments in Class Action Litigation,” Webinar, Manatt, Phelps & Phillips, LLP, November 1, 2018.
Speaker, “The Impact of the D.C. Circuit Court Decision on the TCPA Litigation Explosion,” TCPA Compliance Summit, July 2018.
Speaker, “Major TCPA Updates: What You Need to Know to Avoid the Piranhas,” SQM 19th Annual Customer Experience Conference, May 24, 2018.
Speaker, “Consumer Financial Services Standing Committee Meeting,” California Lawyers Association, May 17, 2018.
Speaker, “Repositioning Your TCPA Strategies in a Post-ACA World,” Contact Center Compliance Webinar, May 9, 2018.
Speaker, “The TCPA Is Calling: Everything You Should Know About Healthcare Communications and the TCPA,” California Society for Healthcare Attorneys, April 13, 2018.
Speaker, “HIPAA and Emerging Technologies, Protecting Privacy When Communicating in the Digital Age,” Webinar, Blue Shield, March 29, 2018.
Speaker, “D.C. Circuit Court Decision: The Impact on Dialers, Reassigned Numbers and Consent Revocation,” Webinar, Contact Center Compliance, March 28, 2018.
Speaker, “Deep Dive Into D.C. Circuit’s TCPA Decision: What You Need to Know,” Webinar, Manatt, Phelps & Phillips, LLP, March 22, 2018.
Speaker, “Consumer Protection Snack Bites” Webinar, American Bar Association, February 21, 2018.
Speaker, “Mediation and Settlement Strategies for Data Security, Data Privacy and TCPA Class Action Suits,” Advanced Data Privacy, Cybersecurity Breach and TCPA Class Action Litigation Strategies and Defenses 2018, Practising Law Institute, San Francisco, California, January 26, 2018.
Speaker, “TCPA Essentials,” 2017 TCPA Compliance Summit, Contact Center Compliance, Saint Pete Beach, Florida, December 5, 2017.
Speaker, “TCPA Roundtable,” 2017 ANA/BNA Marketing Law Conference, Chicago, IL, November 14, 2017
Speaker, “TCPA Yearly Roundup: Important Updates for Retailers,” Webinar, Manatt, Phelps & Phillips, LLP, October 26, 2017
Speaker, “Telephones, Texts and the TCPA: What You Should Know Before You Call, 39th Annual Regulatory Compliance Conference, California Bankers Association, San Diego, CA, October 5, 2017
Speaker, “Recent Trends and Developments in TCPA Class Actions,” DRI Class Action Seminar 2017, Washington, DC, July 21, 2017
Panelist, Danal’s TCPA Compliance and Identity Summit, Sunnyvale, California, February 21, 2017.
Speaker, “TCPA Class Action Litigation Roundtable,” Advanced Data Privacy, Cybersecurity Breach and TCPA Class Action Litigation Strategies and Defenses 2017, Practising Law Institute, San Francisco, California, January 20, 2017.
Speaker, “TCPA Basics,” Contact Center Compliance Summit, Clearwater Beach, Florida, December 6, 2016.
Speaker, “Fortify your TCPA Defenses – Best Practices for Protecting Your Company Against TCPA Claims,” Webinar, LiveVox, October 31, 2016.
Speaker, “Think B4 U Text: Avoiding Big $$ Liability Under the TCPA,” Webinar, State Bar of California In House Interest Group, IP Law Section, October 25, 2016.
Speaker, “TCPA Class Action Panel,” PACE 2016 TCPA Washington Summit, Washington, D.C., September 19, 2016.
Speaker, “Calling All Customers: Introduction to the TCPA,” Wolters Kluwer Law Department Summit, September 16, 2016.
Speaker, “New Developments in TCPA Class Actions,” Contact Center Compliance Summit, Chicago, IL, July 28, 2016.
Speaker, “Avoiding TCPA Pitfalls: Essential Guidance for Retailers,” Webinar, Manatt, Phelps & Phillips, LLP, June 28, 2016.
Speaker, “TCPA Compliance,” SQM Group Inc.’s 17th Annual Contact Center Industry Conference, May 19, 2016.
Speaker, “TCPA Compliance 2.0: A Deep Dive on FAQs,” 2016 PACE Convention and Expo, Orlando, FL, April 3, 2016.
Speaker, “2015 Year in Review & 2016 Forecast Customer Engagement Compliance” Webinar, CompliancePoint, February 18, 2016.
Speaker, “Advanced Issues in Class Action Settlements,” Practising Law Institute, San Francisco, CA, January 22, 2016.
Speaker, “Staying Compliant in a Sea of Change,” 2015 PACE Washington TCPA Summit, September 28, 2015.
Speaker, “TCPA Compliance for Mobile Communications Marketing: Avoiding Penalties and Lawsuits” Webinar, Strafford Publications, September 24, 2015.
Speaker, “Everything Right is Wrong Again? The Future of TCPA Litigation After the FCC's July 2015 Omnibus Ruling,” American Bar Association, August 25, 2015.
Speaker, “The July 10, 2015 FCC Declaratory Ruling: What You Need to Know,” Contact Center Compliance Summit, Chicago, IL, August 4, 2015.
Speaker, “Practical Tips for TCPA Compliance,” Contact Center Compliance Summit, Chicago, IL, August 4, 2015.
Speaker, “Call to Action: Understanding and Complying With the FCC’s New TCPA Ruling” Webinar, Manatt, Phelps & Phillips, LLP, July 30, 2015.
Speaker, "Proceed with Caution: Navigating Safely Through the Intersection of the TCPA and HIPAA" Webinar," Bloomberg BNA, July 23, 2015.
Speaker, "FCC's TCPA Ruling - An Insider's View," NobelBiz, Boston, MA, July 19, 2015.
Speaker, "Compliance Webinar: FCC TCPA 2015 Declaratory Ruling Analysis" Webinar, Contact Center Compliance, July 15, 2015.
Speaker, "Inside Information on New FCC TCPA Declaratory Ruling" Webinar, Contact Center Compliance, June 22, 2015.
Speaker, "New Tools, Opportunities & Risks of Mobile Behavioral Tracking and Text Messaging Campaigns," International Association of Privacy Professionals, Los Angeles, CA, April 29, 2015.
Speaker, "Legal Compliance Update: What You Need to Know to Avoid TSR and TCPA Liability," PACE Convention & Expo, April 21, 2015.
Speaker, "Hot Developments with the Telephone Consumer Protection Act" Webinar, American Bar Association, February 18, 2015.
Speaker, "Mobile Communications Marketing: Effective Compliance Strategies to Avoid Penalties and Lawsuits Under the TCPA" Webinar, Contact Center Compliance, December 3, 2014.
Speaker, "Mobile Marketing Key Legal Issues: Mobile Technology, Location-Based Services, Mobile Commerce" Webinar, Strafford Publications, November 18, 2014.
Speaker, "TCPA Class Action Claims: What is Happening and Where are They Going?", Federal Communications Bar Association Enforcement Committee, Washington, D.C., October 20, 2014.
Speaker, "New TCPA Rules for Mobile Communications Marketing: Strategies to Avoid Penalties and Lawsuits" Webinar, Strafford Publications, August 6, 2014.
Speaker, "Ring! Ring! The TCPA is Calling," Contact Center Compliance Summit, Scottsdale, AZ, June 25, 2014.
Speaker, "Privacy/TCPA Class Actions: State of the Law, Claims and Defenses, What Does the Future Hold?," National Consumer Class Action Conference, Bridgeport Continuing Education, Chicago, IL, June 12-13, 2014.
Speaker, "The Telephone Consumer Protection Act: How To Comply Without Compromise" Webinar, Nuance Communications, June 5, 2014.
Speaker, "Ring Ring: The Telephone Consumer Protection Act Is Calling," DRI Business Litigation Seminar, Washington, DC, May 8-9, 2014.
Speaker, "Lessons in Collections Compliance for Outbound Communications" Webinar, Genesys, April 2, 2014.
Speaker, "TCPA: Comply Without Compromise," Nuance Communications Summit, Palm Springs, CA, March 11-12, 2014.
Speaker, "You Make the Call: What You Should Know About the Telephone Consumer Protection Act," Advertising, Marketing & Media Law Litigation and Best Practices, Bridgeport Continuing Education, Los Angeles, CA, March 7, 2014.
Speaker, "Consumer Protection Update for January 2014" Webinar, American Bar Association, February 13, 2014.
Speaker, "How to Obtain Effective Consumer Consent For Debt Collection Communications" Webinar, Contact Center Compliance, December 11, 2013.
Speaker, "How To Obtain Effective Consumer Consent For Debt Collection Communications," 21st Annual Financial Services Collections + Operational Risk Conference, Chicago, IL, October 21-23, 2013.
Speaker, "Are You Ready? Complying With the FCC's New TCPA Consent Regulations" Webinar, Contact Center Compliance and Connect First, October 10, 2013.
Speaker, "Hot Developments with the Telephone Consumer Protection Act" Webinar, American Bar Association, September 25, 2013.
Speaker, "Are You Ready for the Changes to the Telephone Consumer Protection Act Going Into Effect in October 2013?" Webinar, Loeb & Loeb LLP, September 18, 2013.
Speaker, "You Make the Call: What You Should Know About the Telephone Consumer Protection Act to Make Sure It Isn't the Wrong One," KnowledgeNet, International Association of Privacy Professionals, Los Angeles, CA, May 8, 2013.
Speaker, "Consumer Protection Update for August 2012" Webinar, American Bar Association, September 21, 2012.